Privacy policy

Company Information

Brand: Livamerri
Legal Entity: Hangzhou Yichuang Fan Network Technology Service Co., Ltd
Responsible Person: Zhang Qiqi
Business Address: Room 33003, Yuejiang Commercial Centre, No. 857 Xincheng Road, Puyan Sub-district, Binjiang District, Hangzhou City, Zhejiang Province, P.R. China
Email: service@livamerri.com
Phone: +86 18137222725
Website: livamerri.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

At Livamerri, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us.

This Privacy Notice explains how Hangzhou Yichuang Fan Network Technology Service Co., Ltd., the operator of Livamerri, collects, uses, stores, and shares personal information when you visit or use livamerri.com, place an order, or otherwise interact with our services.

Hangzhou Yichuang Fan Network Technology Service Co., Ltd. is the data controller.

Please read this Privacy Notice carefully to understand how your information may be handled.

1. Who We Are

Livamerri is owned and operated by Hangzhou Yichuang Fan Network Technology Service Co., Ltd.

Hangzhou Yichuang Fan Network Technology Service Co., Ltd. is the data controller.

For purposes of this Privacy Notice, "Livamerri," "we," "us," and "our" refer to Livamerri and Hangzhou Yichuang Fan Network Technology Service Co., Ltd., as applicable.

Please refer to the Company Information section at the top of this page for our full address, contact email, phone number, and customer service hours.

2. Information We Collect

Depending on how you interact with Livamerri, we may collect different categories of information.

Information You Provide Directly

When you place an order, contact us, or otherwise interact with our website, you may provide information such as:

  • Full name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Phone number;

  • Order information;

  • Products purchased;

  • Information provided when contacting customer service;

  • Information submitted through forms or other website features; and

  • Other information you voluntarily provide to us.

Payment Information

When you make a purchase, payment information may be collected and processed by the applicable third-party payment service provider.

We may receive information related to your transaction, such as payment status, transaction details, or other information necessary to process and manage your order.

Payment information may be handled directly by third-party payment providers, and we do not need to directly store your complete payment card details when payment processing is handled by such providers.

Automatically Collected Information

When you visit or use our website, certain information may be collected automatically, depending on your browser, device, and privacy settings.

This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Website pages visited;

  • Referring website or page;

  • Date and time of visits;

  • General interaction with our website;

  • Shopping and browsing activity; and

  • Other technical information associated with your use of the website.

3. How We Use Your Information

We may use the information we collect for purposes including:

Order Processing and Fulfillment

  • Process and fulfill orders;

  • Confirm purchases;

  • Process payments;

  • Arrange shipping and delivery;

  • Provide order and shipping updates;

  • Process returns and refunds; and

  • Provide customer support related to your purchases.

Customer Service

  • Respond to questions and requests;

  • Provide assistance with orders;

  • Resolve customer service issues;

  • Communicate with you regarding your account or orders; and

  • Respond to return, refund, shipping, or product inquiries.

Website Operation and Improvement

  • Operate and maintain our website;

  • Understand how visitors use our website;

  • Improve website functionality;

  • Improve our products and services;

  • Identify technical problems; and

  • Develop and improve the overall shopping experience.

Security and Fraud Prevention

  • Detect and prevent potentially fraudulent transactions;

  • Protect the security of our website;

  • Prevent unauthorized activity;

  • Investigate suspicious activity; and

  • Protect our customers and business.

Marketing and Communications
Where permitted by applicable law and subject to applicable consent requirements, we may use information to:

  • Send promotional communications;

  • Provide information about products or services;

  • Measure the effectiveness of marketing activities; and

  • Deliver or measure relevant advertising.

You may opt out of certain marketing communications by following the unsubscribe instructions provided in those communications or by contacting us.

4. Cookies and Similar Technologies

Livamerri may use cookies and similar technologies to operate and improve our website and understand how visitors interact with our services.

Cookies are small data files that may be stored on your device when you visit a website.

Depending on their purpose, cookies and similar technologies may include:

Necessary Cookies
These technologies may be necessary for the website to function properly, including functions related to:

  • Shopping carts;

  • Checkout;

  • Security;

  • Session management; and

  • Other essential website functions.

Analytics Cookies
Where used, analytics technologies may help us understand how visitors interact with our website, such as which pages are visited and how visitors navigate the site.

This information may be used to improve website performance and user experience.

Marketing and Advertising Technologies
Where used and permitted by applicable law, marketing or advertising technologies may help us understand advertising performance and deliver or measure relevant advertising.

Cookie Choices
Depending on your location and applicable requirements, you may be presented with options to accept, reject, or manage non-essential cookies.

You may also be able to adjust cookie settings through your browser or available privacy controls.

Where applicable, Livamerri will respect available privacy choices and consent preferences.

5. How We Share Information

We do not sell your personal information simply because you visit our website or place an order.

We may share information with service providers and other parties when reasonably necessary to operate our business, provide services, fulfill orders, or comply with legal obligations.

These parties may include:

E-commerce Platform and Website Providers
We may share or process information through the technology and e-commerce services used to operate our online store.

Payment Service Providers
Payment information may be processed by third-party payment providers to authorize and complete transactions.

Shipping and Logistics Providers
We may provide relevant information to shipping carriers, fulfillment providers, or logistics service providers in order to deliver your order.

Website, Hosting, Security, and Technology Providers
We may use third-party providers to help us host, maintain, secure, and operate our website.

Analytics and Marketing Providers
Where applicable and permitted by law, we may share certain information with analytics, advertising, or marketing service providers to measure website activity and marketing performance.

Legal and Regulatory Authorities
We may disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes;

  • Respond to lawful requests;

  • Protect our legal rights;

  • Prevent fraud or abuse;

  • Protect the safety of customers or others; or

  • Protect the security and integrity of our website and services.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to:

  • Complete transactions;

  • Provide customer service;

  • Maintain business and transaction records;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce our agreements; and

  • Comply with applicable legal, tax, accounting, or regulatory requirements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal requirements.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to request access to personal information we hold about you;

  • The right to request correction of inaccurate information;

  • The right to request deletion of personal information;

  • The right to request information about how your personal information is collected or used;

  • The right to withdraw consent where processing is based on consent;

  • The right to opt out of certain marketing communications;

  • The right to object to or restrict certain processing where applicable; and

  • The right to request a copy of certain personal information.

These rights are subject to applicable legal limitations and exceptions.

To submit a privacy-related request, please contact us at:

  • service@livamerri.com

We may need to verify your identity before completing certain requests in order to protect your personal information.

9. Marketing Communications

If you receive promotional communications from Livamerri, you may unsubscribe at any time by following the unsubscribe instructions included in the relevant communication.

You may also contact us at:

  • service@livamerri.com

Please note that even if you opt out of promotional communications, we may still send you non-promotional communications that are necessary to complete or manage an order, such as order confirmations, shipping updates, return information, or other transactional communications.

10. Children's Privacy

Our website is intended for general consumers and is not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us at:

  • service@livamerri.com

We will review the request and take appropriate action as required by applicable law.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, services, payment providers, advertising services, or other platforms.

These third parties may have their own privacy policies and practices.

Livamerri is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

12. International Data Transfers

Because Livamerri is operated by Hangzhou Yichuang Fan Network Technology Service Co., Ltd. in China and uses third-party service providers that may operate in different countries, your personal information may be processed or stored in countries other than the country where you are located.

Where applicable, we take reasonable steps to handle personal information in accordance with applicable privacy and data protection requirements.

13. California Privacy Rights

If you are a California resident, applicable California privacy laws may provide you with additional rights regarding your personal information.

Depending on the circumstances and applicable law, these rights may include:

  • The right to know about personal information collected about you;

  • The right to request deletion of certain personal information;

  • The right to request correction of inaccurate personal information;

  • The right to opt out of certain forms of sale or sharing of personal information where applicable;

  • The right to limit certain uses of sensitive personal information where applicable; and

  • The right not to receive discriminatory treatment for exercising applicable privacy rights.

To make a privacy request, please contact:

  • service@livamerri.com

We may need to verify your identity before processing your request.

Nothing in this section limits any rights available to you under applicable California law.

14. European Economic Area and United Kingdom Privacy Rights

If you are located in the European Economic Area (EEA) or United Kingdom, applicable data protection laws may provide you with additional rights.

Depending on the applicable law and circumstances, these may include:

  • Access to your personal information;

  • Correction of inaccurate information;

  • Deletion of personal information;

  • Restriction of processing;

  • Objection to certain processing;

  • Data portability;

  • Withdrawal of consent where processing is based on consent; and

  • The right to lodge a complaint with a relevant data protection authority.

To exercise an applicable privacy right, please contact:

  • service@livamerri.com

We will review requests in accordance with applicable law.

15. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

When we make changes, we will update the Last updated date at the top of this page.

We encourage you to review this Privacy Notice periodically to stay informed about how we handle personal information.

16. Contact Us About Privacy

If you have questions about this Privacy Notice or how your personal information is handled, please contact us using the contact details listed in the Company Information section at the top of this page.

Last updated: October 20, 2026

Livamerri is operated by Hangzhou Yichuang Fan Network Technology Service Co., Ltd.